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The
workforce of the future requires a new way of leading. Advances in
communication, transportation, and technology have helped create a global
economy that can bridge cultural gaps and move ideas foreword. The team
building concept has been recognized as playing a principal role in that
effort. The
top down, chain of command style of management past found in the
bureaucratic past, is out. Self-directed and self-managed teams will move
into the forefront of many organizations. Today’s
manager is challenged to involve the staff members and encourage
participation. That doesn’t mean organizations no longer need managers
or leaders. In fact, good managers and successful leadership are primary
ingredients for making teams work. The
manager will further become a visionary designer. Together with the team
members, the challenge for the manager will evolve in becoming committed
to designing the future by determining the vision, purpose and core values
of the team itself. Even
though staff members in every organization may be known for high
commitment and satisfied patients, there is a new focus on improving the
quality and efficiency of the patient care services being delivered. That
concept is again being defined as building effective teams in the
workplace. In
health care arenas everywhere, teams are taking on broader and more
significant responsibilities. Team members are assuming higher levels of
authority and challenges for their work than ever before. Teams are needed
to solve problems, achieve results, provide cost-effective excellence and
reduce inventory. All
of these efforts are expected in changing workplaces while still
maintaining the same, if not a higher level of patient care. Organizations
are successfully meeting the competitiveness challenge with a significant
shift toward teams. Teams do pay off. Traditional
work practices have slowed down organizations and often made them
inflexible, therefore making teams a viable option for the future. Teams
will become the natural building clocks of organizational growth focusing
on performance and prosperity in the future. New
technologies, new worker expectations and new customer demands require
speed, quality, and agility. As new technologies are developed, teams
encompass a combination of skills, experiences and judgements to deliver
tangible results. Teams
are offering a cost-effective way to increase productivity by increasing
efficiency and improving quality. They are more than the latest buzzword
in nursing. They also have the potential to increase staff member
satisfaction and increase their commitment to the workplace. Today,
more than ever, every staff member is being asked to take an active role
in the quality management of the organization. To accomplish this, how
staff members work together as a team, how decisions are made, and how
conflict is handled, will be a key focus of future successes. All
work settings have a culture, which is the unique environment for the
workplace. This culture includes the physical setting, management
philosophy and rules for conduct and other activity. So, how does the
culture affect teams? In
nursing, the work of managing in this culture occurs in ongoing
communications, usually with small groups or individual staff members.
Therefore, a team can be considered a group of staff members who perform
the work of an organization to achieve that organization’s goals. Speed.
Simplicity. Self-confidence. These are all qualities that teams possess.
Team building has the potential to grow a work ethic that can
enhance the staff member’s strengths and unleash and liberate the
creativity and productive energy that resides in every work arena. How Values
Affect Teamwork
When
we talk about improving productivity, quality and work habits in an
organization, we usually sit down and make a list of the quickest and most
powerful ways to make them happen. Another way to change things for the
better is to recruit exceptionally talented staff members and train them
to become a team! How
people interact and the traditional way things are accomplished in an
organization becomes its value system or culture. Older and more senior
staff members are able to recite the same “reasons” why something new
can’t be done while rationalizing the status quo. As
a team member, it is essential to establish where you actually are in your
value system determine how to best interact in the workplace. This is as
important as knowing the business strategy for where the organization and
team is headed.
In order for a system wide change to take place, the values that
affect individuals and teamwork can become very important. The values and
culture of an organization need to be strong enough to pull great staff
members off the track of the same old way of doing things so that change
can be realized. Resources need to be allocated to deal with the status
quo and entrenched organizational habits of the organization and its staff
members. Purpose of the
Course The
purpose of the course is to provide nurse’s in any clinical setting with
a straight-forward practical inside look at what the team building concept
is all about and how to foster it in any environment. The purpose of team
building is to solve team problems. Whether a particular nurse manages the
team or works on a specific team, it is important to know how teams
operate and what it takes to make them operate well. This
course will examine those issues and suggest strategies to deal with team
challenges. Demonstrated throughout the text will be ideas that can
trigger new thoughts and directions. Illustrated will be effective
methods, principles and concepts for unleashing the potential of teams in
any clinical setting. There
also will be targeted key skills and methods for creating the conditions
for success in your work through others as teams are formed and
functioning. In today’s health care arena, no one can be expected to
know how to do everything in the best way possible. Therefore,
interdependence of staff members through team building efforts guarantees
quality improvement and patient satisfaction in all areas of nursing. The
process of forming a competent and effective team is a growth journey. The
process will become ongoing and unique to each clinical setting, work
culture and organization. This course was created to help facilitate that
process and support nurse’s in their effort to create and build
effective teams. In compiling the information in this course, there will be a brief introduction to the subject of team building, followed by related chapters. A glossary of terms used, bibliography and references are listed to stimulate further self-study.
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