10.

Hispanics/Latinos: 
Health Disparities Overview

 

Health disparities are believed to be the result of the complex interaction among genetic variations, environmental factors, and specific health behaviors. (U.S. DHHS, 2000).

Hispanics/Latinos generally have lower mortality rates but higher morbidity rates compared with the overall U.S. population. As a result, morbidity and chronic disease management are areas of great concern for providers working with the Hispanic/Latino population. (Kaiser Permanente, 2001).

Terminology

The term Hispanic did not gain wide use until the 1970s and 1980s. In earlier decades, Hispanics tended to organize around their own national or regional identities as Mexicans, Mexican Americans, Puerto Ricans, Cuban Americans, Central Americans, and South Americans. By the early 1970s, new organizations formed that coalesced the numerous Hispanic subgroups into a more unified voice around a variety of social, civil, and political causes. Today, the term Hispanic has become a cloak that covers all Spanish-speaking ethnic subgroups. Hispanics in the U.S. can be of any racial background—white, black, Asian, or American Indian, for example. (National Alliance for Hispanic Health, 2000).

Hispanics/Latinos living in the U.S. are almost twice as likely to die from diabetes as are non-Hispanic whites. Hispanics account for a disproportionate percentage of new cases of tuberculosis. They also have higher rates of high blood pressure and obesity than do non-Hispanic whites. There are differences among Hispanic populations as well. For example, whereas the rate of low-birth-weight infants is lower for the total Hispanic/ Latino population than for whites, the rate for Puerto Ricans is 50% higher than the rate for whites. (U.S. DHHS, 2000).

This chapter provides information on traditional health practices and beliefs as well as the health status of different Hispanic/Latino subgroups: Mexican Americans, Puerto Ricans, Central and South Americans, and Cuban Americans.

• Demographics

• Health Status

• Traditional Health Beliefs and Practices

• Risk Factors and Challenges

• Strengths and Protective Factors

• Diet

• Adherence Factors

• Complementary and Alternative Medicine

• References and Resources

v Demographics

Size and Origin of Population 

In 2002, there were 37.4 million Latinos in the U.S., representing 13.3% of the
  total U.S. population. This means that more than one in eight people in the U.S.
  are of Hispanic origin. (Ramirez and de la Cruz, 2003).

• The Hispanic/Latino population in the U.S. is very diverse in terms of national
  origin, immigration and migration patterns, historical backgrounds, languages and
  dialects,and cultural values and beliefs. (National Minority AIDS Council, 1999).
  Among the Hispanic population, 66.9% are of Mexican origin, 14.3% are Central and
  South American, 8.6% are Puerto Rican, and 3.7% are Cuban. (Ramirez and de la
  Cruz, 2003).

• In 1992, 40.2% of the Hispanic population in the U.S. (or 15 million people) was
  foreign born. (Ramirez and de la Cruz, 2003).

• In the year 2050, the U.S. Census Bureau estimates that the Hispanic/Latino
  population will number more than 98 million people, or 24.3% of the total
  population. It is also projected that 80% of the Hispanic/Latino population will be
  U.S. born and 20% will be foreign born. (U.S. Census Bureau, 2000).

Location

• Within the U.S., Hispanics residing in the West and South are mainly of Mexican
  origin; those in the Southeast are mainly Cuban; and those in the Northeast are
  mainly Puerto Rican. (American Cancer Society, 2003).

• The Northeast has a larger proportion of residents of Hispanic origin than the
  Midwest does. The West has a disproportionately high concentration of persons of
  Hispanic origin. (Eberhardt et al., 2001).

• Persons of Hispanic origin constituted only 8% of central county residents in the
  Midwest in 1998 but 18% to 29% in other regions. In the West, 11% of the most 
  rural population was of Hispanic origin, compared with less than 6% for American
  Indians/Alaska Natives and Hispanics combined in all other regions. (Eberhardt et 
  al., 2001).

• 84% of Hispanics/Latinos reside in nine states: Arizona, California, Colorado,
  Florida, Illinois, New Jersey, New Mexico, New York, and Texas. (CDC, 1998).

• In 2000, the four cities with the largest concentrations of Hispanics/Latinos were
  New York City, Los Angeles, Chicago, and San Antonio. (Kaiser Permanente, 2001).

• Hispanics are more likely than non-Hispanic whites to live in central cities within
  metropolitan areas. Nearly half of all Hispanics lived in central cities, compared
  with slightly more than one-fifth (21.1%) of non-Hispanic whites. Among Latino
  groups, Puerto Ricans were more likely than other groups to live in a central city
  (57.4%). (Ramirez and de la Cruz, 2003).

• Between 2000 and 2025, the Hispanic/Latino population in some southern states is
  projected to double or almost double—in Alabama, from 37,000 to 63,000; in
  Florida, from 40,000 to 80,000; in Georgia, from 189,000 to 346,000; in South
  Carolina, from 42,000 to 81,000; in Tennessee, from 57,000 to 104,000; and in
  Virginia, from 269,000 to 538,000. (U.S. Census Bureau, 1996).

Age

• In 2002, 34.4% of Hispanics were younger than 18 years, compared with 22.8% of
  non-Hispanic whites. Among Latinos, the Mexican-origin population had the highest
  proportion of individuals under 18 (37.1%), and the Cuban-origin population had the
  lowest (19.6%). The proportion aged 65 and older ranged from 4% for Mexicans to
  22.6% for Cubans. (Ramirez and de la Cruz, 2003).

Family Size

• In 2002, more than one-quarter (26.5%) of Hispanic family households consisted of
  five or more people. In contrast, only 10.8% of non-Hispanic white family
  households were this large. Among Hispanic households, Mexican households,
  particularly those in rural areas or small towns, were most likely to have five or
  more people (30.8%). (Ramirez and de la Cruz, 2003).

Underlying Causes of Health Disparities: Income and Education

Inequalities in income and education underlie many health disparities in the U.S. Income and education are intrinsically related and often serve as proxy measures for each other. In general, population groups that suffer the worst health status are also those that have the highest poverty rates and the least education. Disparities in income and education levels are associated with differences in the occurrence of death and illness, including heart disease, diabetes, obesity, elevated blood lead level, and low-birth weight. Higher incomes permit increased access to medical care, enable people to afford better housing and live in safer neighborhoods, and increase the opportunity to engage in health-promoting behaviors. (U.S. DHHS, 2000).

Education

• More than two in five Hispanics aged 25 or older have not graduated from high
  school. In addition, more than one-quarter of Hispanics (27%) have less than a
  ninth-grade education. (Ramirez and de la Cruz, 2003).

• Among Latinos aged 25 years and older, Puerto Ricans, Cubans, and Central and
  South Americans were more likely to have graduated from high school (70.8%,
  66.8%, and 64.7%, respectively) than were Mexicans (50.6%). (Ramirez and de la
  Cruz, 2003).

• In 2000, 11% of Hispanics/Latinos had bachelor’s degrees. Among Hispanic groups,
  23% of Cuban Americans and 7% of Mexican Americans had bachelor’s degrees.
  (U.S. DHHS, 2003b).

Socioeconomic Status and Health Status

Socioeconomic status (SES) is a reliable predictor of health status throughout the world. Generally, high SES is associated with better health status, and low SES is associated with poorer health status. In the U.S., people of lower SES have fewer opportunities to adopt healthy eating and exercise patterns, and they have less access to adequate, regular health care. People of lower SES are more likely than their wealthier counterparts to concentrate on day-to-day survival and experience feelings of hopelessness, powerlessness, and social isolation. These disparities in economic resources may negatively influence health beliefs and behaviors. Even when SES changes for a person of color, the effects may not lessen. (U.S. DHHS, 2003b).

Income and Economic Status

• Hispanic workers earn less than non-Hispanic white workers do. Among full-time,
  year-round workers, 26.3% of Hispanics and 53.8% of non-Hispanic whites earned
  $35,000 or more in 2002. The proportion of workers making $50,000 or more was
  12.4% for Hispanics and 31.8% for non-Hispanic whites. (Ramirez and de la Cruz,
  2003).

• Hispanics are more likely than non-Hispanic whites to live in poverty. In 2002,
  21.4% of Hispanics were living in poverty, compared with 7.8% of whites. Hispanic
  children represented 17.7% of all children in the U.S. but constituted 30.4% of all
  children living in poverty. (Ramirez and de la Cruz, 2003). Lower-income
  Hispanics/Latinos are also more likely than whites to be exposed to urban violence.
  (Kaiser Permanente, 2001).

• There is social and economic variability within populations of color, as there is in all
  popu-lations. Although some of these socioeconomic and environmental factors
  may have less impact in a privately insured population than in the general
  population, the effects of childhood poverty may have an impact on the health
  status of upwardly mobile persons of color. (Tucker and Tervalon, 2003).

Employment

• Hispanics and non-Hispanic whites have different occupational distributions. In
  2002, Hispanics were more likely than non-Hispanic whites to work in service
  occupations (22.1% versus 11.6%). Among Latino groups, Central and South
  Americans were more likely than other groups to work in service occupations
  (27.3%). Mexicans were less likely than other groups to work in managerial
  occupations (11.9%). (Ramirez and de la Cruz, 2003).

• Hispanics are much more likely than non-Hispanic whites to be unemployed. In
  March 2002, 8.1% of  Hispanics in the civilian labor force aged 16 and older were
  unemployed, compared with only 5.1% of non-Hispanic whites. Among Latino
  groups, 8.4% of Mexicans, 9.4% of Puerto Ricans, 6.8% of Central and South
  Americans, and 6.1% of Cubans were unemployed. (Ramirez and de la Cruz, 2003).

• A study that assessed the potential discriminatory treatment of job applicants
  found that opportunity denial (defined as the denial of opportunity to obtain an
  application, obtain an interview, or receive an offer of employment) occurred 20%
  of the time in black–white audits and 31% of the time in Hispanic–Anglo audits
  across all study sites. (Smedley et al., 2003).

v Health Status

Leading Causes of Mortality

• Cardiovascular disease is the leading cause of death among people of Hispanic
  origin in the U.S., and cancer is the second leading cause of death in this group.
  (National Alliance for Hispanic Health, 2000).

• Mortality rates for coronary heart disease are 94 per 100,000 for Puerto Ricans, 92
  per 100,000 for Cuban Americans, and 88 per 100,000 for Mexican Americans. In
  contrast, the rates are 121 per 100,000 for non-Latino whites and 188 per 100,000
  for African Americans. (Kaiser Permanente, 2001).

Specific Health Concerns

• Asthma is the leading chronic disease among Latino children. According to a 1999
  meta-analysis, Puerto Rican children are most affected (11.2%), followed by
  non-Latino African- American (5.9%), Cuban-American (5.2%), non-Latino white
  (3.3%), and Mexican- American (2.7%) children. Studies have shown that Puerto
  Rican children may be at higher risk for asthma due to a smaller airway size, more
  severe inflammatory reactions, and lower birth weight. (Kaiser Permanente, 2001).

Recommendation

Educate Latino parents on the importance of reducing potential asthma triggers in the home. Provide referrals to organizations that can assist them in controlling household and other environmental triggers. (Kaiser Permanente, 2001).

Traditional Health Beliefs and Practices

• Involvement of la familia (family) is often critical in the health care of a patient.
  Traditionally, Hispanics include many people in their extended families—not only
  parents and siblings but also grandparents, aunts, uncles, cousins, compadres,
  close friends, and godparents (padrinos) of the family’s children. (Management
  Sciences for Health, 2003).

• Respeto (respect) implies a mutual and reciprocal deference. Respeto dictates
  appropriate deferential behavior toward others based on age, sex, social position,
  economic status, and authority. Older adults expect respect from those who are
  younger, men from women, adults from children, teachers from students, employers
  from employees, and so on. (Management Sciences for Health, 2003).

• Personalismo—Hispanics tend to stress the importance of personal relationships,
  which is why many rely on community-based organizations and clinics for their
  primary care. Hispanics expect health care providers to be warm and friendly and to
  take an active interest in their patients’ lives. (Management Sciences for Health,
  2003).

Recommendation

Sit closer to your Hispanic patients than you might with patients from other cultures. Lean forward when speaking or listening to the patient, and give a comforting pat on the shoulder or other gesture that indicates interest. (National Alliance for Hispanic Health, 2001).

• Over time, by respecting the patient’s culture and showing personal interest, a
  healthcare provider can expect to win a patient’s confianza (trust). When there is
   confianza, Hispanics value the time they spend talking with their health care
  providers and are more likely to believe what they say. Confianza means that the
  provider has their best interests at heart. (Management Sciences for Health,
  2003).

Recommendation

Be particularly sensitive about the nonverbal messages you may be sending to your Hispanic patients. For example, when a non-Hispanic provider sits the customary two feet away from a Hispanic patient, he or she may be perceived as not only physically distant but also (wrongly) uninterested and detached. Overall, Hispanics tend to be highly attuned to others’ nonverbal messages. (National Alliance for Hispanic Health, 2001).

Hispanic culture tends to view health from a more synergistic point of view,
  expressed as the continuum of body, mind, and espiritu (spirit). (Management
  Sciences for Health, 2003).

Recommendation

Understand and accept that many Hispanics have a broad definition of health that combines a respect for the benefits of mainstream medicine, tradition, and traditional healing, along with a strong religious component in daily life. (National Alliance for Hispanic Health, 2001).

Traditional Illnesses

Some Hispanic/Latino clients—particularly those who are older or are recent arrivals in the U.S.—may have traditional syndromes, symptoms, behaviors, or illnesses that are unfamiliar to U.S.-trained providers. Depending on your client’s country of origin, he or she may have different terms for such traditional illnesses or syndromes, which include the following:

• Ataque—severe expression of shock, anxiety, or sadness. May be expressed 
  through hyperventilation, bizarre behavior, or violence. (Rhode Island Department 
  of Health, 2001).

• Bilis—vomiting, diarrhea, headache, dizziness, migraine, nightmares, loss of 
  appetite, inability to urinate. Believed to stem from bile pouring into the
  bloodstream in response to strong emotion, rage, or revenge fantasies. (Rhode
  Island Department of Health, 2001).

• Embrujado—bewitchment manifested through physical or psychological illness, 
  depending on the intent of the bewitcher (who is always female). A socially 
  accepted psychological disease, in contrast to being "mad," which is not socially 
  accepted. (Diversity Resources, 2002).

• Empacho—lack of appetite, stomachache, diarrhea, vomiting. Thought to be
  caused by poorly digested or uncooked food. (Rhode Island Department of Health,
  2001). The symptoms of empacho overlap with those of several biomedical
  conditions, such as gastroenteritis, formula sensitivity, milk allergy, obstruction,
  pyloric stenosis, appendicitis, and intussusception. (Kaiser Permanente, 2001).
  Treatment includes dietary restrictions, herbal teas, or abdominal massage with
  warm oil. Parents may take a child with empacho to a traditional healer before
  seeking medical care.

• Fatiga—the name used by some Puerto Ricans for asthma. (Rhode Island
  Department of Health, 2002).

• Mal de ojo (evil eye)—vomiting, fever, crying, restlessness. Thought to be caused
  by an admiring or covetous look from a person with an evil eye. (Rhode Island
  Department of Health, 2001). Mal de ojo is believed to "heat up" a child’s blood,
  resulting in fever, uncontrollable crying, and other symptoms. Treatment consists
  of visiting a folk healer for herbal remedies and ritual cures or sweeping the child’s
  body with an egg, lemon, chili pepper, or rue. The symptoms of mal de ojo overlap
  with conditions such as bacteremia, sepsis, dehydration, and gastroenteritis.
  (Kaiser Permanente, 2001).

• Mollera caida (fallen fontanel)—believed to occur when the breast or bottle is 
  removed too rapidly or when the infant is bounced or tossed around. As a result, it 
  is believed that the soft palate collapses in the mouth. Symptoms include fever, 
  diarrhea, and fussiness. Treatment is aimed at realigning the fontanel by pushing up
  the soft palate with the thumb, pulling the hair, sucking the fontanel, or hanging
  the infant over a basin of water and tapping the feet. The symptoms of mollera
  caida
overlap with those of sepsis, dehydration, meningitis, or dysentery. (Kaiser
  Permanente, 2001).

• Nervios—restlessness, insomnia, loss of appetite, headache, nonspecific aches
  and pains. It is often linked to chronic, negative life circumstances, especially in
  inter-personal relationships. (Kaiser Permanente, 2001).

• Pasmo—tonic spasm of voluntary muscle, chronic cough or stomach pain, arrested 
  growth and development. Thought to be brought on by exposure to cold air when 
  the body is overheated. (Rhode Island Department of Health, 2001).

• Susto—soul loss or fright characterized by anorexia, insomnia, hallucinations, 
  weakness, painful sensations. Thought to be caused by a traumatic experience. 
  (Rhode Island Department of Health, 2001).

v Risk Factors and Challenges

Racism

• Vulnerable and marginalized groups in society experience an undue proportion of 
  health problems. Many health disparities are rooted in fundamental inequalities in
  the social structure, which are inextricably related to racism and other forms of
  discrimi-nation in society. Research has shown that inequalities in the health and
  health care of ethnic and racial groups are evident, and racism is the most
  disturbing explanation for these inequalities. (World Health Organization, 2001).

• Studies in the U.S. report an association between perceived racial discrimination
  and high blood pressure, birth weight, and sick days. In a recent study from the
  United Kingdom, victims of discrimination were more likely to have respiratory
  illness, high blood pressure, anxiety, depression, and psychosis. Stress responses
  have been considered possible mechanisms for the effects of racism on health.
  (McKenzie, 2003).

Environmental and Occupational Hazards 

Urban Environment: Increased Risk and Alienation

Residents in urban settings have an increased risk for exposure to hazards such as toxic waste; air pollution; crime and violence; and older, poorly maintained buildings with inadequate heating, lead paint, and cockroach allergens. Researchers believe that exposure to violence may increase feelings of alienation, powerlessness, and hopelessness. Individuals who live under these conditions may see limited benefits in adopting health-promoting behavioral changes. (U.S. DHHS, 2003b).

• About 90% of Hispanics/Latinos live in urban settings, compared with 70% of
  whites. Thus, Hispanics/Latinos are more likely to be exposed to the hazards of an
  urban environment, including toxic waste, air pollution, crime and violence, and
  older, poorly maintained buildings. (Kaiser Permanente, 2001).

Recommendation

Infor m patients about preventive measures to decrease exposure to lead paint toxins and household allergens. Refer patients to local and federal agencies that may assist in controlling hazardous materials in the workplace or home. (Kaiser Permanente, 2001).

• The Environmental Protection Agency indicates that Latinos are the group most
  likely to live in areas that fail to meet air quality standards. Approximately 80% of
  Latinos live in areas that fail to meet at least one National Ambient Air Quality
  Standard, compared with 65% of African Americans and 57% of non-Latino whites.
  More than 18% of Latinos are exposed to the nation’s worst air pollution, compared
  with 9.2% of African Americans and 6% of non-Latino whites. In addition, more
  than 8 million Latinos live in communities with uncontrolled toxic waste. (Kaiser 
  Permanente, 2001).

• Hispanic/Latino men are more likely to hold jobs that expose them to hazardous
  materials and agents such as asbestos, textiles, silica and coal dust, poisons,
  radiation, and certain biological agents. (Kaiser Permanente, 2001). For example, a
  substantial number of Hispanics/Latinos work in the semiconductor and agricultural
  industries. Semi-conductor workers experience occupational illness at a rate three
  times that of workers in other manufacturing industries. (Kaiser Permanente, 2001).
  Agricultural workers may be exposed to pesticides that are associated with several
  types of cancer, lung damage, chemical burns, and adverse reproductive and
  developmental effects. Hispanics constitute 71% of all seasonal agricultural workers
  and 95% of all migrant farmworkers. Exposure to agrochemicals has been
  associated with a variety of cancers. (National Alliance for Hispanic Health, 2001).

Recommendation

Providers who work with Hispanic patients in rural areas should be familiar with the signs, symptoms, and long-term impacts of various pesticide and other agrochemical exposures. (National Alliance for Hispanic Health, 2001).

Health Insurance Coverage and Access to Quality Care

• Of all major racial or ethnic groups, Latinos have the lowest rate of health 
   insurance coverage. (Pew Hispanic Center, 2002).

• In 1999–2000, 32.9% of Hispanics were without health insurance coverage. (U.S. 
  Census Bureau, 2002).

• The probability of Hispanics/Latinos under age 65 being uninsured is 35%,
  compared with 17.5% of the general population under age 65. This disparity results
  largely from the lack of job-based insurance provided to Hispanics/Latinos,
  who work disproportionately in blue-collar and service-oriented jobs. (Smedley et
  al., 2003).

• The vast majority of Hispanics are in working families, yet only 43% receive 
   health insurance through work. Cuban Americans have the highest rate of job-
   based or private health insurance coverage (65%) and are less likely to be 
   uninsured (21%). Less than half of people of Puerto Rican (45%), Central and 
   South American (46%), and Mexican (44%) origin have job-based or other 
   private insurance. Over one-third of Puerto Rican Americans (34%) are insured 
   by Medicaid or other publicly funded programs. More than 40% of Americans of 
   Central and South American heritage are uninsured, including 38% of Mexican 
   Americans. (Smedley et al., 2003).

• Quality care comes from a doctor who knows you, but not everyone has a regular 
  doctor. According to the Commonwealth 2001 Health Quality Survey, 43% of 
  all Hispanics in this country do not have a regular doctor. By contrast, only 20%
  of white Americans do not have a regular doctor. (National Cancer Institute, 2003).

Language and Communication

• More than 25% of Hispanic/Latino individuals in the U.S. live in linguistically 
  isolated households. In addition, nearly 8 million Hispanic/Latino Americans do not 
  speak English "very well." Given recent population shifts, it is likely that these 
  figures grossly underestimate the number of Hispanic/Latino Americans with limited 
  English proficiency. (Smedley et al., 2003).

• According to the Commonwealth 2001 Health Quality Survey, 33% of all Hispanics
  in the U.S. report having difficulty communicating with their doctors. By contrast,
  only 16% of white Americans report the same difficulty. (National Cancer Institute,
  2003).

• Among Hispanic/Latino elders, Cuban elders are the least likely to be proficient in 
  English (54% are not proficient), making them the most isolated linguistically.
  Thirty-six percent of Puerto Rican elders are not proficient in English, as are 28%
  of Mexican- American elders. (Talamantes et al., 2003).

Recommendation

To improve communication with your Hispanic/Latino patients:

• Utilize trained medical interpreters when communicating 
  with Hispanic/Latino patients who are not proficient in English.

• Avoid using friends, family, or children for medical interpretation.

• When using a medical interpreter, arrange the seating so that 
  you are facing the patient, and have the interpreter sit 
  alongside or slightly behind the patient.

• Use appropriate titles, such as Señor for Mr., Señora for Mrs., and
  Señorita for Miss, even if you don’t speak Spanish. Using these
  titles shows respect for your patients. If you speak Spanish, show
  respect by using the more formal usted rather than tu. (Kaiser
  Permanente, 2001).

• Out of a sense of respeto, many Hispanic patients tend to avoid disagreeing with
  or expressing doubts to their health care providers about the treatment they are
  receiving. They may even be reluctant to ask questions or to admit that they are
  confused about their medical instructions or treatment. Associated with this is a
  cultural taboo against expressing negative feelings directly. This taboo may
  manifest itself in a patient’s withholding information, not following treatment orders,
  or terminating medical care. (Management Sciences for Health, 2003).

Obesity

• Data from the 1999–2000 National Health and Nutrition Examination Survey show
  that more adult women (33%) than men (28%) are obese. Forty percent of
  Mexican-American women are obese, compared with 30% of non-Hispanic white
  women. (CDC, 2002).

• Mexican-American adolescents aged 12 to 19 were more likely to be overweight
  (24%) than were non-Hispanic white adolescents (13%). In addition, Mexican - 
  American children aged 6 to 11 were more likely to be overweight (24%) than were
  non-Hispanic black children (20%) and non-Hispanic white children (12%). (CDC,
  2002).

• Mexican Americans of low socioeconomic status are often of Indian rather than
  European descent, in contrast to Mexican Americans of higher socioeconomic
  status. Indian heritage is associated with a higher prevalence of obesity and
  therefore a greater risk for diabetes. (National Women’s Health Information Center,
  2003).

• The prevalence of obesity in the Hispanic/Latino population aged 18 and over
   increased from 11.6% in 1991 to 23.7% in 2001, according to self-reported data
   from the Behavioral Risk Factor Surveillance System. (CDC, 2003).

Suggestion

Emphasize the strengths of the Hispanic/Latino diet and provide examples of low-fat alternatives by focusing on cultural values. For further information on healthy traditional foods and the patterns of a Latin American–style diet, see the Latin American diet pyramid at http://www.eguana. net/ organizations.php3?orgid=61&typeID=193&action=printContentItem&itemID=1535. (Oldways Preservation and Exchange Trust, 2003).

Smoking

• Data from the 1997 National Health Interview Survey show that overall,
  smoking prevalence among Hispanic adults was 20.4%, compared with
  25.3% for whites. Among Hispanic men, 26.2% smoked, compared with
  27.4% of white men. For Hispanic women, the smoking rate was 14.3%,
  compared with 23.3% for white women. (CDC, 1998).

• The Centers for Disease Control and Prevention’s Youth Risk Behavior Surveillance
   System found that about one-third of Hispanic students in grades 9 through 12
  were current cigarette smokers. (CDC, 1998).

• Among Hispanic adults, 19% were current smokers, 16% were former smokers, and
  65% had never smoked. (Pleis and Coles, 2002).

• Rates of alcohol use vary significantly across Latino subgroups. Heavy drinking
  occurs in roughly 40% of Latino men aged 18 to 39. Mexican Americans tend to
  drink more heavily than either Puerto Ricans or Cuban Americans. The lifetime
  prevalence rate of alcoholism among Mexican-American men is 25%. (Kaiser
  Permanente, 2001).

• Latinos typically delay getting treatment for alcoholism. In some cases, by the time
  they receive treatment for their disease, they have suffered significant organ
  damage. (Kaiser Permanente, 2001).

Recommendation

If you are a primary care provider, screen Hispanic/Latino patients for alcohol problems and refer them for early treatment to reduce the potential damage from untreated alcoholism. Emphasize the significant positive impact this could have on the family and on loved ones’ physical and emotional health. (Kaiser Permanente, 2001).

• Latinos, like other Americans, begin drinking alcohol in early adolescence. By age
  18, nearly half of adolescents in all Latino groups have used alcohol. Rates of
  alcohol use among adolescent males and females are almost the same. Cigarette
  smoking and alcohol and drug use among Latino women and girls are increasing,
  reaching critical proportions. (Kaiser Permanente, 2001).

• Compared with Latino men, Latinas show high rates of abstaining from alcohol and
  relatively low rates of heavy drinking. In a recent analysis of data from the 1993
  National Household Survey of Drug Abuse, close to half of the Cuban (46%),
  Mexican-American (43%), and Puerto Rican women (44%) reported abstaining from
  alcohol. Frequent heavy drinking was reported by 3% of Mexican-American women
  and 1% or less of Cuban and Puerto Rican women. (Collins and McNair, 2003).

• Mexican women who immigrate to the U.S. report higher levels of abstention than
  do women in the general U.S. population. However, abstention rates tend to
  decrease across generations. After three generations, the drinking patterns of
  Mexican-American women are similar to those of the general population, including
  higher rates of heavy drinking. (Collins and McNair, 2003).

Physical Activity

• Hispanics in general are more obese, less physically active, and less likely to
  participate in lifestyles that promote cardiovascular health. As a consequence,
  they are more likely to have diabetes than the general U.S. population. (National
  Women’s Health Information Center, 2003).

• According to the 1997 Behavioral Risk Factor Surveillance System Report, 65% of
  Hispanic adults in Texas do not participate in regular physical activity. (Talamantes
  et al., 2003).

• Hispanics in general are more obese, less physically active, and less likely to
  participate in lifestyles that promote cardiovascular health. As a consequence,
  they are more likely to have diabetes than the general U.S. population. (National
  Women’s Health Information Center, 2003).

• According to the 1997 Behavioral Risk Factor Surveillance System Report, 65% of
  Hispanic adults in Texas do not participate in regular physical activity. (Talamantes
  et al., 2003).

Recommendation

Encourage your Latino patients and their families to take up a physical activity that the whole family can enjoy: dancing. Suggest that they move to the beat of salsa, meringue, tejano, cumbia, and other Latin music, and that they dance to three of their favorite songs every day. Other suggestions could include going for a walk with a friend or family member, walking around while talking on the phone, or taking the stairs instead of the elevator. (American Diabetes Association, 2003).

 

Practical Tips For Treating Hispanic Patients

• Find out what, if any, care is under way. Ask about treatments and if
  any herbs, medicines, or foods are being given as part of the treatment.

• Be aware of economic circumstances. Older Hispanics or new immigrants
  may have gotten inadequate health care due to cost and accessibility.

• Be respectful. Build trust. Be open to the family’s suggestions. Involve
  both parents in decision making, if possible.

• Use a normal tone of voice. Watch your body language. Hispanics
  present who don’t speak English fluently will listen and learn from the
  tone of voice used and body language.

• Provide a Spanish interpreter. Language problems can be a significant
  barrier to getting health care. Federal law requires the health care
  provider to have an interpreter available. Don’t rely on a child to
  interpret. The interpreter should have knowledge of health care terms
  and procedures. Bilingual Hispanics may prefer to use Spanish for
  emphasis or to express pain. Ask for feedback so parents fully
  understand what is being stated. Literature written in Spanish may
  help reinforce instructions about medicines and procedures.

• Match gender. Self-disclosure to the same gender is preferred in
  general.

• Allow amulets. Allow Hispanics to wear ornaments that have spiritual
  significance, if possible.

• Watch for non-compliance in taking medicines. Patients may say yes,
  then not take the medicines.

• Watch for presence of parasites in recent immigrants. Parasites are
  commonplace in their country of origin.
 

 

Source: Children’s Hospitals and Clinics Minneapolis/St. Paul, Minnesota.

Strengths and Protective Factors

• La familia (family). Traditionally, Hispanics include in their extended families not
  only parents and siblings but also grandparents, aunts, uncles, cousins, compadres,
  close friends, and godparents (padrinos) of the family’s children. When they are ill
  or injured, Hispanics frequently consult with other family members and may ask
  them to come along on medical visits. Hispanic extended families play an important
  support role for patients. (Management Sciences for Health, 2003).

• Personalismo. Hispanics tend to stress the importance of personal relationships.
  They expect health care providers to be warm and friendly and to take an active
  interest in their patients’ lives. Personalismo conveys to the patient that the
  provider is interested in him or her as a person and helps put the patient at ease
  before an exam or medical procedure. (Management Sciences for Health, 2003).

• Community. A network of hundreds of local organizations has emerged in almost
  every Hispanic community in America. For the past 30 years, these organizations
  have acted as frontline advocates for and providers of Hispanic health care and
  social services. Community-based organizations within Hispanic neighborhoods,
  barrios, colonias, and other ethnic enclaves provide a significant point of entry and
  an opportunity to expand outreach efforts. Hispanics/Latinos continue to rely on
  community-based organizations and clinics for their primary care. (Management
  Sciences for Health, 2003).

Diet

• In general, the Hispanic/Latino diet is similar to that of the majority population.
  Underlying differences are associated with region or country of origin. The major
  differences may be in cooking style or use of condiments rather than in basic
  ingredients.

• A Latin American diet may include the following types of food:

Meat, Sweets, Eggs: beef, la4mb, pork, eggs, puddings, cookies, creams.

Plant Oils, Milk Products: soy, corn, or olive oil; milk; cheese.

Fish, Shellfish: shrimp, salmon, snapper, mussels.

Poultry: fowl, turkey, chicken.

Beans, Grains, Tubers, Nuts: maize, potato, rice, bread, taro, tortilla, arepas,
  beans, seeds, quinoa, malanga, peanuts, amaranth, arracacha, hichintal, legumes,
  cassava, pecans, sweet potato, pumpkin, plantain, yucca.

Fruits: lime, banana, avocado, breadfruit, plum, apple, berries, papaya, mango,
  cherimoya, guanabana, pineapple, melon, tamarind, quince, grapes, guava, orange,
  kiwi.

Vegetables: kale, cactus, eggplant, turnip, chard, squash, zucchini, onion, broccoli,
  okra, spinach, lettuce, tomato, tomatillo, sweet pepper, chilies. (Oldways
  Preservation and Exchange Trust, 2003).

Recommendation

For further information on healthy traditional foods and the patterns of a Latin American–style diet, see the Latin American diet pyramid at http://www.eguana. net/organizations.php3?orgid=61&typeID=193&action=printContentItem &itemID= 1535. (Oldways Preservation and Exchange Trust, 2003).

• As with other groups, after migration to the U.S., Hispanics/Latinos may increase
  their consumption of meat and fast foods as they acculturate. (Diversity
  Resources, 2001).

v Adherence Factors

Decision-making

• La familia (family). Hispanic families traditionally emphasize interdependence over
  independence and cooperation over competition. Therefore, family members are
  likely to be involved in the treatment and decision-making process for a patient.
  Migration and separation from family may cause stress in Hispanic patients who are
  used to making decisions in collaboration with other family members. (Management
  Sciences for Health, 2003).

Recommendation

Including family members in the consultation is often critical to the care of the patient and may contribute to the patient’s ability to adhere to the recommended treatment. (Management Sciences for Health, 2003).

Communication

• Personalismo. Warm, friendly providers who take an active interest in their
  patients’ lives are more likely to earn the loyalty, respect, and confidence of their
  patients. (Management Sciences for Health, 2003).

• Confianza (trust). A provider who is able to establish a bond of confianza with his
  or her Hispanic patients will find a profound improvement in the quality of care and
  in patients’ willingness to take wellness and risk-reduction advice to heart. Having
  won confianza from patients, the provider may also come to appreciate the
  Hispanic view of health. (Management Sciences for Health, 2003).

Suggestion

Involve health care brokers, community outreach workers, or promotoras to help establish trust with new Hispanic/Latino patients. (Management Sciences for Health, 2003).

• Respeto (respect). Health care providers, by virtue of their healing abilities,
  education, and training, are afforded a high level of respeto as authority figures. As
  a general rule, Hispanic patients listen to what their health care providers have to
  say and value the direction and services offered. (Management Sciences for
  Health, 2003).

Key Fact

Out of a sense of respeto, many Hispanic patients tend to avoid disagreeing with or expressing doubts to their health care providers about the treatment they are receiving. They may even be reluctant to ask questions or to admit that they are confused about their medical instructions or treatment. Associated with this is a cultural taboo against expressing negative feelings directly. This taboo may manifest itself in a patient’s withholding information, not following treatment orders, or terminating medical care. (Management Sciences for Health, 2003).

• Some Hispanic/Latino patients may avoid asking questions to avoid appearing to
  disagree with the provider, out of a sense of respect. (Kaiser Permanente, 2001).

Recommendations

• Be as thorough as possible to minimize confusion when explaining treatment plans 
  and procedures, and gently encourage your Hispanic/Latino patients to voice any 
  questions or concerns. Prompt them regularly with questions, and ask whether 
  they understand your diagnosis or treatment recommendations.

• When the patient talks to you, summarize what he or she has said. Clarify and
  check that the patient understands each point before moving on.

• Encourage the asking of questions.

• For information and tools related to increasing patient adherence, see, Provider-
  Patient Interaction, Patient Adherence at 
http://erc.msh.org/mainpage.cfm?file=4.4.0.htm&module=provider&language=English.

v Complementary and Alternative Medicine

Complementary and alternative medicine (CAM) has growing social, economic, and clinical significance in the U.S.. It is important for providers to understand the implications of CAM for their patients: what it is, who uses it, and why. CAM covers a broad range of healing philosophies, approaches, and therapies that the U.S. medical community does not commonly use, accept, or study. (Kaczmarczyk and Burke, 2003).

CAM

The National Center for Complementary and Alternative Medicine (NCCAM) defines CAM as:

"a broad range of healing philosophies (schools of thought), approaches, and therapies that mainstream Western (conventional) medicine does not commonly use, accept, study, understand, or make available. A few of the many CAM practices include the use of acupuncture, herbs, homeopathy, therapeutic massage, and traditional oriental medicine to promote well-being or treat health conditions.

"People use CAM treatments and therapies in a variety of ways. Therapies may be used alone, as an alternative to conventional therapies, or in addition to conventional, mainstream therapies, in what is referred to as a complementary or an integrative approach.

"Many CAM therapies are called holistic, which generally means they consider the whole person, including physical, mental, emotional, and spiritual aspects." (Cited in U.S. DHHS, 2003a).

• Within the Hispanic community, an extensive practice of traditional medicine is
  carried out by curanderas, espiritistas, or healers. In urbanized barrios, this
  tradition has been carried on in part by Hispanic pharmacists who are familiar with
  both traditional treatments, such as té de manzanilla (chamomile tea), and modern
  prescription medicines, such as antibiotics. Many Hispanics use traditional medicine
  in combination with other approaches. The Hispanic view of the mind-body-spirit
  continuum is a synergistic one, but it is also quite practical. (Management Sciences
  for Health, 2003).

• A combination approach may work well for your patients. The caution here is to
  make sure to determine what, if any, traditional healing methods your patient is
  using and to evaluate the potential adverse impact of combining a traditional
  treatment with other medications. (Management Sciences for Health, 2003).

Recommendation

Validate the beliefs of Latino patients who practice traditional healing methods that current biomedical training may not support. Bear in mind that traditional practices are highly valued in Latino cultures and that a collaborative treatment approach will be most effective. (Kaiser Permanente, 2001).


Suggestion

Victor S. Siepina, MD, a family medicine physician, offers an ABCDE approach to speaking with patients about the use of complementary and alternative therapies and integrative health care:Ask, don’t tell
Be willing to listen and learn
Communicate and collaborate
Diagnose
Explain and explore options and preferences
(U.S. DHHS, 2003a).


REFERENCES AND RESOURCES

American Cancer Society. (2003). Cancer facts & figures for Hispanics/Latinos 2003 -2005. Atlanta, GA: American Cancer Society. http://www.cancer.org/downloads/STT/CAFF2003HispPWSecured.pdf. Cited August 6, 2003. 

American Diabetes Association. (2003). The diabetes assistance & resources (DAR) program. http://www.diabetes.org/main/community/outreach/latinos/dar.jsp. Cited September 23, 2003.

American Stroke Association. (2002). Stroke facts 2003: All Americans. http://www.americanheart.org/downloadable/heart/1046366409922SFAAFS.pdf. Cited September 23, 2003.

Betancourt, J.R. (2003). The impact of race/ethnicity, culture, and class on clinical decision making. Module 4 of Cultural Competence in the Clinical Care of Patients with Diabetes and Cardiovascular Disease (2002). Washington, DC: Health Resources and Services Administration, Bureau of Primary Health Care, and Institute for Healthcare Improvement.

Betancourt, J.R., and Like, R.C. (2000). Editorial: A new framework of care. Patient Care, Special Issue, Caring for diverse populations: Breaking down barriers, May 15, pp. 10–12.

Centers for Disease Control and Prevention (CDC). (1998, last reviewed April 2003). Hispanics and tobacco. http://www.cdc.gov/tobacco/sgr/sgr_1998/sgr-min-fs-hsp.htm. Cited August 5, 2003.

Centers for Disease Control and Prevention (CDC). (2002). Obesity still on the rise, new data show. http://www.cdc.gov/nchs/releases/02news/obesityonrise.htm. Cited September 15, 2003.

Centers for Disease Control and Prevention (CDC). (2003). Obesity trends: 1991–2001 prevalence of obesity among U.S. adults, by characteristics. http://cdc.gov/nccdphp/dnpa/obesity/trend/prev_char.htm. Cited September 15, 2003.

Collins, R.L., and McNair, L.D. (2003). Minority women and alcohol use. Bethesda, MD: National Institute of Alcohol Abuse and Alcoholism. Available at http://www.niaaa.nih.gov/publications/arh26-4/251-256.htm. Cited August 7, 2003.

Diversity Resources, Inc. (2002). Culture sensitive health care: Hispanics. Blacksburg, VA: Virginia Tech, Office of Multicultural Affairs, Diversity and Work/Life Resource Center. http://www.multicultural.vt.edu/divresources/hispanic.html. Cited July 25, 2003.

Eberhardt, M.S., Ingram, D.D., Makuc, D.M., et al. (2001). Urban and rural health chartbook. Health, United States. Hyattsville, MD: National Center for Health Statistics. http://www.cdc.gov/nchs/data/hus/hus01.pdf. Cited September 15, 2003.

Hoffman, C., and Pohl, M. (2000). Health insurance coverage in America: 1999 data update. Washington, DC: Kaiser Commission on Medicaid and the Uninsured.

Kaczmarczyk, J.M., and Burke, A. (2003). Complementary and alternative medicine issues in serving diverse populations. Module 7 of Cultural Competence in the Clinical Care of Patients with Diabetes and Cardiovascular Disease. Washington, DC: Health Resources and Services Administration, Bureau of Primary Health Care, and Institute for Healthcare Improvement.

Kaiser Permanente. (2001). A provider’s handbook on culturally competent care: Latino population. Oakland, CA: Kaiser Permanente National Diversity Council. Kittler, P.G., and Sucher,

K.P. (1998). Food and culture in America: A nutrition handbook, 2nd ed. Belmont, CA: Wadsworth Publishing Company, a Division of International Thompson Publishing Inc. Management Sciences for Health. (2003).. www.erc.msh.org.

McKenzie, Kwame. (2003). Racism and health. British Medical Journal 326:65–66.

Murtha, S., Allen, C., and Welch, M. (2002). Toward culturally competent care: A toolbox for teaching communication strategies. San Francisco: University of California–San Francisco, Center for the Health Professions.

National Alliance for Hispanic Health. (2000). Quality health services for Hispanics: The cultural competency component. Washington, DC: U.S. Department of Health and Human Services, Bureau of Primary Health Care.

National Alliance for Hispanic Health. (2001). A primer for cultural proficiency: Towards quality health services for Hispanics. http://www.hispanichealth.org/. Cited September 30, 2003.

National Cancer Institute. (2003). Examples of unequal treatment and unequal access to care. http://crchd.nci.nih.gov/chd/disparities_examples.html. Cited September 24, 2003.

National Center for Health Statistics. (2002). National vital statistics report, vol. 50, no. 16. www.cdc.gov/nchs/products/pubs/pubd/nvsr.htm. Cited January 8, 2003.

National Minority AIDS Council. (1999). HIV/AIDS & Latinos. http://www.nmac.org/publications/policypubs/factsheets/hivaids_and_latinos.pdf. Cited September 24, 2003.

National Women’s Health Information Center. (2003). Frequently asked questions about health problems in Hispanic American/Latino women. Washington, DC: U.S. DHHS, Office on Women’s Health. http://www.4woman.gov/faq/latina.htm. Cited July 30, 2003.

Oldways Preservation and Exchange Trust. (2003). The Latin American diet pyramid. http://www.eguana. net/ organizations.php3 ?orgid=61&typeID= 193& action =print ContentItem&item ID=1535. Cited September 23, 2003.

Pew Hispanic Center. (2002). Hispanic health: Divergent and changing. Washington, DC: Pew Hispanic Center. http://www.pewhispanic.org/site/docs/pdf/health_pdf_version.pdf. Cited August 7, 2003.

Pleis, F.R., and Coles, R. (2002). Summary health statistics for U.S. adults: National health interview survey, 1998. Vital Health Statistics 10(209). Atlanta, GA: National Center for Health Statistics.

Ramirez, R.R., and de la Cruz, G.P. (2003). The Hispanic population in the United States: March 2002: Population characteristics. Current Population Reports, P20-545. Washington, DC: U.S. Census Bureau. http://www.census.gov/prod/2003pubs/p20-545.pdf. Cited August 4, 2003. Rhode Island Department of Health, Office of Minority Health. (2001). Latino/Hispanic culture & health. http://www.health.ri.gov/chic/minority/lat_cul.htm. Cited July 25, 2003.

Saleeby, D. (ed.). (1992). The strengths perspective in social work practice. Reading, MA: Longman Publishing Group.

Smedley, B.D., Stith, A.Y., and Nelson, A.R. (eds.). (2003). Unequal treatment: Confronting racial and ethnic disparities in health care. Washington, DC: National Academies Press, Institute of Medicine of the National Academies.

Talamantes, M., Lindeman, R., and Mouton, C. (2003). Ethnogeriatric curriculum module: Health and health care of Hispanic/Latino American elders. Stanford University. http://www.stanford.edu/group/ethnoger/hispaniclatino.html. Cited September 23, 2003.

Tucker, M., and Tervalon, R.T. (2003). The health disparities experience. Module 1 of Cultural Competence in the Clinical Care of Patients with Diabetes and Cardiovascular Disease. Washington, DC: Health Resources and Services Administration, Bureau of Primary Health Care, and Institute for Healthcare Improvement. U.S. Census Bureau. (1996). Population projects for states, by age, sex, race, and Hispanic origin: 1995 to 2025. http://www.census.gov/population/projections/state/stpjrace.txt. Cited September 15, 2003.

U.S. Census Bureau. (2000). Projections of the resident population by race, Hispanic origin, and nativity: Middle series, 2050 to 2070. http://www.census.gov/population/projections/nation/summary/np-t5-g.pdf. Cited September 15, 2003.

U.S. Census Bureau. (2001). Table 4: Difference in population by race and Hispanic or Latino origin, for the United States: 1990 to 2000. In Census 2000 PHC-T-1: Population by race and

Hispanic or Latino origin for the United States. Washington, DC: U.S. Census Bureau. www.census.gov/population/cen2000/phc-t1/tab04.pdf. Cited January 8, 2003.

U.S. Census Bureau. (2002). Health insurance coverage: 2001. http://www.census.gov/hhes/hlthins/hlthin01/hi01t3.html. Cited July 21, 2003.

U.S. Department of Health and Human Services (U.S. DHHS). (2000). Healthy people 2010: Understanding and improving health, 2nd ed. Washington, DC: U.S. Government Printing Office. http://www.bphc.hrsa.gov/quality/HealthyPeople2010.htm. Cited August 26, 2003.

U.S. Department of Health and Human Services (U.S. DHHS). (2003a). Complementary and alternative medicine: Issues in serving diverse populations. Draft curriculum module 5 for Cultural Competence in the Clinical Care Model Project. Health Resources and Services Administration, Bureau of Primary Health Care.

U.S. Department of Health and Human Services (U.S. DHHS). (2003b). Demographics and health disparities. Draft curriculum module 2 for Cultural Competence in the Clinical Care Model Project. Health Resources and Services Administration, Bureau of Primary Health Care. http://whqlibdoc.who.int/hq/2001/WHO_SDE_HDE_HHR_01.2.pdf. Cited September, 15, 2003.

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Sources: The Provider’s Guide to Quality & Culture
http://erc.msh.org/quallity&Culture
Management Sciences for Health

Office of Minority Health and Bureau of Primary Health Care.

v Quality & Culture Quiz 

1. Cross-cultural misunderstandings between providers and patients can lead to
    mistrust and frustration, but are unlikely to have an impact on objectively
    measured clinical outcomes.

    a. true

    b. false

2. When the patient and provider come from different cultural backgrounds, the
    medical history obtained may not be accurate.

    a. true

    b. false

3. When a provider expects that a patient will understand a condition and follow a
    regimen, the patient is more likely to do so than if the provider has doubts about 
    the patient.

    a. true

    b. false

4. A really conscientious health provider can eliminate his or her own prejudices or
    negative assumptions about certain types of patients.

    a. true

    b. false

5. When taking a medical history from a patient with a limited ability to speak
    English, which of the following is least useful?

    a. Asking questions that require the patient to give a simple "yes" or "no" answer,
        such as "Do you have trouble breathing?" or "Does your knee hurt?"

    b. Encouraging the patient to give a description of her/his medical situation, and
        beliefs about health and illness.

    c. Asking the patient whether he or she would like to have a qualified interpreter
        for the medical visit.

    d. Asking the patient questions such as "How has your condition changed over
        the past two days?" or "What makes your condition get better or worse?"

6. During a medical interview with a patient from a different cultural background,
   which is the least useful technique?

    a. Asking questions about what the patient believes about her or his illness–what
        caused the illness, how severe it is, and what type of treatment is needed.

    b. Gently explaining which beliefs about the illness are not correct.

    c. Explain the "Western" or "American" beliefs about the patient’s illness.

    d. Discussing differences in beliefs without being judgmental.

7. When a patient is not adhering to a prescribed treatment after several visits,
    which of the following approaches is not likely to lead to adherence?

    a. Involving family members.

    b. Repeating the instructions very loudly and several times to emphasize the
        importance of the treatment.

    c. Agreeing to a compromise in the timing or amount of treatment.

    d. Spending time listening to discussions of folk or alternative remedies.

8. When a patient who has not adhered to a treatment regimen states that s/he
    cannot afford the medications prescribed, it is appropriate to assume that
    financial factors are indeed the real reasons and not explore the situation further.

    a. true

    b. false

9. Which of the following are the correct ways to communicate with a patient
    through an interpreter?

    a. Making eye contact with the interpreter when you are speaking, then looking
       at the patient while the interpreter is telling the patient what you said.

    b. Speaking slowly, pausing between words.

    c. Asking the interpreter to further explain the patient’s statement in order to get
        a more complete picture of the patient’s condition.

    d. None of the above.

10. If a family member speaks English as well as the patient’s native language, and is
     willing to act as interpreter, this is the best possible solution to the problem of
     interpreting.

    a. true

    b. false

11. Which of the following statements is true?

    a. People who speak the same language have the same culture.

    b. The people living on the African continent share the main features of African
        culture.

    c. Cultural background, diet, religious, and health practices, as well as language,
        can differ widely within a given country or part of a country.

    d. An alert provider can usually predict a patient’s health behaviors by knowing
        what country s/he comes from.

12. Which of the following statements is not true?

    a. Friendly (non-sexual) physical contact is an important part of communication
        for many Latin American people.

    b. Many Asian people think it is disrespectful to ask questions of a health
        provider.

    c. Most African people are either Christian or follow a traditional religion.

    d. Eastern Europeans are highly diverse in terms of customs, language and
        religion.

13. Which of the following statements in not true?

    a. The incidence of complications of diabetes, including lower-limb amputations
        and end-stage renal disease, among the African-American population is double
        that of European Americans.

    b. Japanese men who migrate to the U.S. retain their low susceptibility to
       coronary heart disease.

    c. Hispanic women have a lower incidence of breast cancer than the majority
       population.

    d. Some Native Americans/American Indians and Pacific Islanders have the
        highest rate of type II diabetes mellitus in the world.

14. Because Hispanics have a lower incidence of certain cancers than the majority of
     the U.S. population, their mortality rate from these diseases is correspondingly
     lower.

    a. true

    b. false

15. Minority and immigrant patients in the U.S. who go to traditional healers and use
     traditional medicines generally avoid conventional Western treatments.

    a. true 

    b. false

16. Providers whose patients are mostly European-American, U.S.-born, and
     middle-class still need to know about health practices from different world
     cultures.

    a. true

    b. false

17. Which of the following is good advice for a provider attempting to use and
     interpret non-verbal communication?

    a. The provider should recognize that a smile may express unhappiness or
        dissatisfaction in some cultures.

    b. To express sympathy, a health care provider can lightly touch a patient’s arm
        or pat the patient on the back.

    c. If a patient will not make eye contact with a health care provider, it is likely
       that the patient is hiding the truth.

    d. When there is a language barrier, the provider can use hand gestures to bridge
         the gap.

18. Some symbols—a positive nod of the head, a pointing finger, a "thumbs-up"
     sign—are universal and can help bridge the language gap.

    a. true

    b. false

19. Out of respect for a patient’s privacy, the provider should always begin a
     relationship by seeing an adult patient alone and drawing the family in as
     needed.

    a. true

    b. false

20. In some cultures, it may be appropriate for female relatives to ask the husband
     of a pregnant woman to sign consent forms or to explain to him the suggested
     treatment options if the patient agrees and this is legally permissible.

    a. true

    b. false

21.Which of the following is not true of an organization that values cultural
    competence:

    a. The organization employs or has access to professional interpreters that speak
        all or at least most of the languages of its clients.

    b. The organization posts signs in different languages and has patient education
        materials in different languages.

    c. The organization tries to hire staff that mirror the ethnic and cultural mix of its
        clients.

    d. The organization assumes that professional medical staff do not need to be
        reminded to treat all patients with respect.

22. A female Muslim patient may avoid eye contact and/or physical contact
     because:

    a. She doesn’t want to spread germs.

    b. Muslim women are taught to be submissive.

    c. Modesty is very important in Islamic tradition.

    d. She doesn’t like the provider.

23. Which of the following statements is not true:

    a. Diet is an important part of both Islam and Hinduism.

    b. North African countries have health care systems that suffer because of
        political problems.

    c. Arab people have not historically had an impact on the medical field.

v Quality & Culture Quiz Answers

1. False Low levels of cultural competence can impede the process of making an
    accurate diagnosis, cause the provider to order contraindicated medication, and
    reduce patient adherence to recommended treatment.

2. True Because of language and cultural barriers, the patient may not understand
    the questions or may be reluctant to report symptoms; in turn, the provider may
    misunderstand the patient’s description of symptoms.

3. True This is an adaptation of the "Pygmalion theory" which has proven that
    students generally live up—or down—to the expectations of their teachers.
    (Rosenthal and Jacobson 1968).

4. False Most of us harbor some assumptions about patients, based on race,
    ethnicity, culture, age, social and language skills, educational and economic
    status, gender, sexual orientation, disability/ability, and a host of other
    characteristics. These assumptions are often unconscious and so deeply rooted
    that even when an individual patient behaves contrary to the assumptions, the
    provider views this as the exception to the rule. A conscientious provider will not
    allow prejudices to interfere with  making an accurate diagnosis and designing an
    appropriate treatment plan.

5. Answer: a. While it may seem easier to ask questions that require a simple "yes"
    or "no" answer, this technique seriously limits the ability of the patient to
    communicate information that may be essential for an accurate history and
    diagnosis. The most effective way to put the patient at ease and to ensure that
    the patient provides essential information about his or her symptoms is to
    combine two types of questions: 1) open-ended questions such as "Tell me about
    the pain in your knee" and 2) more directed questions, such as "What makes the
    pain get better or worse?" Always get a qualified interpreter when possible.

6. Answer: b. Although the provider may be tempted to correct the patient’s
    different beliefs about illness, this may lead the patient to simply withhold his/her
    thoughts in the future and interfere with building a trusting relationship. It is more
    effective to be nonjudgmental about differences in beliefs. The provider should
    keep in mind two goals: 1) the patient should reveal her/his medical history and
    symptoms to help the provider make an accurate diagnosis, and 2) the patient
    should develop trust in the provider’s medical advice and be willing and able to
    adhere to that advice. To accomplish these goals, it is essential to treat the
    patient with respect, openly discussing differences in health beliefs without
    specifying "correctness" or "incorrectness."

7. Answer: b. Non-adherence can be the result of many different factors that may
    require a variety of interventions. Simply repeating the instructions may not
    address the real issues that are keeping the patient from adhering to the regimen.
    In fact, repetition of instructions may be inappropriate and quite offensive if the
    patient has a communication disability. Family members can provide
    valuable support. It may also be necessary to set small, realistic goals in order to
    achieve long-term behavioral change. Finally, an understanding of the patient’s
    beliefs about other remedies may offer valuable clues to her/his reluctance to
    adhere to treatment.

8. False In addition to exploring payment options with the patient, it is important for
    the provider to inquire about cultural and psychological factors that may impede
    adherence to the prescribed treatment regimen.

9. Answer: d. Although it may seem natural to look at the interpreter when you are
    speaking, you want the patient to feel that you are speaking to her/him, so you
    should look directly at her/him, just as you would if you were able to speak
    her/his language. It is best to speak in a normal tone of voice, at a normal pace,
    rather than pausing between words. Because of differences in grammar and
    syntax, the interpreter may have to wait until the end of your sentence before
    beginning to interpret. Do pause after one or two sentences to allow the
    interpreter to speak. When you need further information, or need to clarify what
    the patient has said, clearly tell the interpreter what you want asked of
    the patient. Although you may ask the interpreter to add his or her
    opinion of what the patient really meant, try to get as close as possible to the
    patient’s actual words and intent.

10. False This is an inappropriate responsibility for families to take on and may
     actually place the provider in violation of the Civil Rights Act of 1964 and the
     August 30, 2000 Office for Civil Rights (OCR) Policy Guidance. The rationale for
     using professional interpreters is clear. Professional interpreters have been
     trained to provide accurate, sensitive two-way communication and uncover
     areas of uncertainty or discomfort. Family members are often too emotionally
     involved to
tell the patient’s story fully and objectively, or lack the technical
     knowledge to convey the provider’s message accurately.

11. Answer: c. The only assured similarity among people from around the world who
     come to you for care is the fact that they are your patients and they hope to be
     treated with respect and with concern for their individual health needs. As a
     health care practitioner, it is important to have a basic under-standing of your
     patients’ cultures—and to recognize the similarities and differences among
     people from the same region of the world and the same country. Differences in
     cultures within a region can be pronounced. Each patient is the product of many
     cultural forces. People from the same continent, the same country, the same
     part of the country, and even the same city, may have major differences in
     cultural heritage, traditions, and language, as well as differences in
     socioeconomic status, education, religion, and sexual orientation. It is the
     combination of all of these factors that make up a person’s "culture."

12. Answer: c. A large percentage of Africans are Muslims, most of them living in North
     and West Africa, but there are also many Muslims in East Africa.

13. Answer: b. The longitudinal NI-HON-SAN study and Honolulu Heart Program
     showed that dietary changes contributed to a significant increase in coronary heart
     disease among Japanese men who migrated to Hawaii and California. It highlighted
     the role that environmental factors can play in counteracting predispositions to
     disease.

14. False Despite the lower rate of breast, oral cavity, colorectal, and urinary bladder
     cancers among Hispanics, their mortality rate from these cancers is just as high as
     that of the rest of  the population.

15. False In the U.S., some individuals from minority and immigrant groups use
     traditional treatments before turning to conventional Western medicine, or use both
     concurrently.

16. True A growing number of people from majority U.S. cultures are turning to
     traditional medicines as part of their health care strategies. Providers should be
     aware of any such practices that may affect their patients’ health.

17. Answer: a. Although smiling is an expression of happiness in most cultures, it
     can also signify other emotions. Some Chinese, for example, may smile when they
     are discussing something sad or uncomfortable. The other pieces of advice 
     are incorrect. The use and interpretation of body language depends entirely on
     the patient’s culture and personal preferences. What is appropriate in one culture
     may be embarrassing or offensive in another culture. Interpersonal greeting
     behaviors, for example, vary widely from one culture to another. Beliefs about
     touching are also highly variable, with some cultures placing a high value on
     physical contact, and others believing that physical contact of any kind is a sign
     of intimacy. Similarly, some cultures perceive direct eye contact as a sign
     of respect, while in other cultures, eye contact with elders and authority figures
     is to be avoided. Hand gestures in particular can lead to serious
     misunderstandings. For example, the "ok" sign, widely used in the U.S., is the
     symbol for coins or money in Japan. In several other cultures, the gesture
     represents a bodily orifice and is highly offensive.

18. False Each of these symbols has a very different meaning in different cultures, and
     may be offensive.

19. False In many of the world’s cultures, an individual’s health problems are also
     considered the family’s problems, and it is considered threatening to exclude family
     members from any medical interaction. The provider should ask the patient whether
     she/he would prefer to be seen alone or with the family. It should be the provider’s
     goal to help the patient to express her/his true preference about this, without
     offending any family members. The provider might ease any tension around this issue
     by assuring family members that they will be asked to return to the examining
     room in a short time.

20. True In many cultures, men are not involved in the activities surrounding pregnancy
     or childbirth. Yet they maintain the responsibility for making decisions and giving
     permission for treatment, medication, and hospital stays. A female relative may have
     to intervene between the provider and the husband.

21. Answer: d. Even the most conscientious, committed staff who have been trained in
     cultural competence may need periodic reminders. In a busy practice, it is easy for
     providers to seek shortcuts, slipping into assumptions about the diverse populations
     they serve and failing to take the time needed to fully understand the health beliefs
     and values of each patient.

22. Answer: c. Modesty is a very important aspect of a Muslim’s life. Handshakes
     between unrelated men and women are inappropriate according to Islamic norms. 
     In addition, eye contact will often be avoided, especially in mixed-gender situations.

23. Answer: c. Health and healing has been a part of Arab tradition since the earliest
     historical recordings. Not only has Arab medicine been in existence for over one
     thousand years, but Arab medical texts and practices were very influential in the
     development of Western medical tradition.