After completing this course you’ll be able to:
| 1. | Identify the main issues surrounding evolution of the case management role in the past decade. |
| 2. | Describe the purpose of case management practice guidelines in setting the course for future case management role success. |
| 3. | Describe three types of general guidelines pertinent to case management practice. |
| 4. | Describe the 10 most important trends in U.S. healthcare. |
| 5. | Describe the impact of aging Baby Boomers during the future of healthcare and implications for case management practice. |
| 6. | Examine the technological, Biotechnological, and cyberspace trends in healthcare and implications for case management. |
| 7. | Identify the impact of healthcare financing, organizational costs, and bankruptcies of healthcare providers on case management practice. |
| 8. | Describe key changes anticipated in healthcare insurance trends. |
| 9. | Describe the changes in healthcare delivery models, staffing shortages, and impact on case management and patient needs. |