This book is designed to assist the student healthcare worker in the skill of communication, a fundamental component of effective nursing care. It is designed to give a quick, snappy over view of communication theories, skills and techniques. The book incorporates many exercises to check understanding, and is done in a simple-to follow step-by-step approach. Chapters end with quizzes to relate everything learned to practice.
Special Features
Claire Boyd is a Practice Development Trainer at North Bristol NHS Trust, Bristol, UK.
Janet Dare is a Practice Development Teacher at North Bristol NHS Trust, Bristol, UK.