Course Outline

This book is designed to assist the student healthcare worker in the skill of communication, a fundamental component of effective nursing care. It is designed to give a quick, snappy over view of communication theories, skills and techniques. The book incorporates many exercises to check understanding, and is done in a simple-to follow step-by-step approach. Chapters end with quizzes to relate everything learned to practice.

Special Features

• Incorporates quotes and tips from real-life students
• Clear, straightforward and jargon-free
• Exercises and self-test activities based on real-life nursing situations
• Ties in with the NMC standards for pre-registration education and the Essential Skills Clusters
• Incorporates examples from different sectors of nursing, including adult, child and midwifery

About the Authors

Claire Boyd is a Practice Development Trainer at North Bristol NHS Trust, Bristol, UK.

Janet Dare is a Practice Development Teacher at North Bristol NHS Trust, Bristol, UK.