Learning Objectives:

• 1.  Discuss the need for teams in the workplace.
• 2.  Explore the early implementation phase for team building.
• 3.  Describe the four stages of growth that teams go through.
• 4.  List the common themes that are dominant in teams.
• 5.  Explore the seven teamwork practices.
• 6.  Discuss the multiple changes in the change process.
• 7.  Describe the role of a change agent.
• 8.  Explore the difference between groups and teams.
• 9.  List behaviors that influence team effectiveness.
• 10.  Explore resistance to team building.
• 11.  List the potential team problems.
• 12.  Discuss the ground rules for teams.
• 13.  Describe the empowerment concept for team members.
• 14.  Define empowerment myths in team building.
• 15.  Discuss the five key components for self-managed teams.
• 16.  Identify success ingredients that will facilitate self-managed teams.
• 17.  Explore utilizing self-managed teams as a total quality management tool.
• 18.  Discuss the characteristics of effective and ineffective teams. 
• 19.  Identify five myths related to conflict.
• 20.  List the 10 tips for manager’s to resolve conflict
• 21.  Discuss team roles and responsibilities.
• 22.  Discuss how to make decisions with in the team.
• 23.  Explore 5 myths of creativity.
• 24.  Examine guidelines to help build team spirit.
• 25.  Discuss strategies in dealing with difficult team members.
• 26.  Identify difficult team members.
• 27.  List the requirements for success in team building.
• 28.  Discuss the manager’s role in building collaborative teams.
• 29.  Identify strategies to reduce stress in team building.

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