Acknowledgment
We’re indebted to Bonnie L. Bain at the School of Social Work, University of Texas at Austin, Texas; Texas Addiction Technology Transfer Center; and Center for Substance Abuse Treatment for their permission to use extensive material on clinical supervision presented here.
Upon completing the course you'll be able to:
Review various definitions of clinical supervision.
List at least four purposes of clinical supervision.
Identify strengths and potential challenges of individual supervision.
Discuss the history, philosophy and functions of supervision and provide your
own definition of supervision.
Explain why it is important to integrate theory with clinical material in
supervision.
Enumerate the differences between modalities, philosophy of practice and
practice theory.
List the functions and components of a theory of supervision.
Discuss various values–service, social justice, dignity and worth of the
person, importance of human relationships, integrity, competence–and corresponding ethical
principles as embodied in the NASW Code of Ethics.
Discuss social workers’ ethical responsibilities to clients in the following
areas: commitment to clients, self-determination, informed consent, competence, conflicts of
interest, privacy and confidentiality, access to records, sexual relationships, payment of
services, termination of services, etc.
Discuss social workers’ ethical responsibility to colleagues, in practice
settings, as professionals, to the social work profession, and to the broader society.
Introduce newer concepts of making organizations work efficiently and list
several sources for management ideas.
Identify three ways that administrators can manage diversity in positive ways.
Explain what “value clash” means within an organization and indicate ways
supervisors can address this problem.
List eight principles of excellence that organizations should adhere to.
Enunciate 9 principles for human service managers.
List 5 conditions that are frequently seen in organizations and agencies that
are experiencing cutbacks in funding, and describe
managerial strategies to deal with this challenge.
Describe what managers and supervisors can do to keep from losing valuable
employees during time of shrinking budget within their agency.
Recognize two types of diversity-related problems that can happen within an
organization and identify three symptoms that can serve as warning signs to managers and
supervisors.
Describe 5 ways that managers can positively manage
diversity within an organization.
List 4 questions that supervisors should ask themselves regarding diversity in
their agency.
Describe the advantages of Powell and Shulman’s supervision models.
List and describe 3 levels of counselor development.
List 6 role tasks for a clinician
and administrator.
Describe the relationship between the first role task and the systems
perspective.
Describe the Double Matrix Model of Supervision.
List 6 modes in the Double Matrix Model and briefly describe each.
List and briefly describe the 4 elements in a model of clinical supervision.
Discuss various models of supervision associated with several leading schools of
therapy within a historical context.
Provide 3 ethical and legal concerns that are central to supervision.
Describe dual relationships and how they are problematic.
Explain how issues of professional credibility influence supervision and the
supervisor’s role in this process.
Describe vicarious liability and how a supervisor can take steps to protect
herself/himself against ethicaland legal consequences.
List 4 advantages and 2 disadvantages of group supervision.
Identify and briefly discuss 5 aspects to consider when arranging group
supervision.
Briefly describe peer supervision and list 4 format principles.
Compare and contrast group supervision and team supervision.
Explain the two hazards of a student-supervisor relationship.
Describe the two consequences of a dysfunctional student-supervisor relationship
and explain how they can be avoided.
Briefly describe three tasks/skills of a supervisor outlined by
Shulman.
Identify three characteristics of adult learners and explain why it is important for supervisors to be knowledgeable about them.
Define a “mutual aid group.”
List four skills of contracting in the beginning phase.
Describe the phases that take place from beginning to end of supervision.
Identify various workplace skills in supervision and describe their role in
supervisor training.
List four requirements for effective learning in supervision.
Identify 7 mutual aid processes in which an effective staff group can provide
help to workers.
Define parallel process in a supervisory relationship.
Identify five principles of leadership for successful organizations and
illustrate how you might implement them in your agency.
Help make your agency a great place to work using the process described here.
Describe the Interpersonal Circumplex and explain how the Complementarity Theory
relates to it.
Describe three methods for determining the needs of staff.
Enunciate three general principles in assessing counselors in supervision.
List some of the reasons for the importance of supervisors preparing competent and self-assured social workers and describe two strategies that can help achieve this goal.
Distinguish between administrative and practice evaluations and describe how
they are related.
Identify three meeting management techniques and discuss your experience as a
staff member in meetings in your agency and your experience chairing meetings.
Outline five recommendations you would make to your administrative superiors to
enhance risk management for you and your agency.
Describe four supervisory techniques for helpful and non-threatening criticism.
List six risks that are present in
most social work agencies.
Describe four ways of managing risks in social work agencies.
List five important techniques for managing time.
Describe three general functions of supervision intervention.
List various work-related stressors for supervisors.
Differentiate between must and can interventions and provide examples for each
type.
Describe the drama triangle to explain the psychological games played by
clients, social workers and supervisors.
Describe the mirroring/parallel process and transference/countertransference.
Identify strategies for dealing constructively with unhealthy processes in
supervision.
Evaluation of Individual Objectives
Introduction to Clinical Supervision
Approaches to (Modes of) Clinical Supervision
Strengths and Potential
Challenges of Individual Supervision
Strengths and Potential Challenges of Group Supervision
Clinical Supervision Interpersonal Skills
Simple Reflective Model
(Gibbs amended)
Interpersonal Process
Recall (Kagan, Adapted By Stern)
Functions of Supervision
History and Philosophy of Supervision
Theories and Values of Supervision
Reading Outlines:
Module I
Theory Application
Theory and Supervision
Interaction
Guidelines for Applying
Theory to Clinical Material
Use of Theory Study
Questions
Values
Values and Knowledge
Ethics
Ethics Knowledge
Values and Ethics Study
Questions
Code of Ethics
National Board for Certified Counselors
Section A: General
Section B: Counseling
Relationship
Section C: Counselor
Supervision
Section D: Measurement and
Evaluation
Section E: Research and
Publication
Section F: Consulting
Section G: Private
Practice
Appendix: Certification Examination
NBCCÒ Standards for the Ethical Practice of Clinical Supervision LMFT Code of Ethics
Responsibility
to Clients
Confidentiality
Professional
Competence and Integrity
Responsibility
to Students, Employees, and Supervisees
Responsibility
to Research Participants
Responsibility
to the Profession
Financial
Arrangements
Advertising
Advertising
Using AAMFT Designations
Code of Ethics NASW Code of Ethics
Ethical Standards
Code of Ethics LPC Code of Ethics
Code of Ethics LCDC Code of Ethics
E
thical Decision Screens
Knowledge Survey for the NASW Code of Ethics
I
mportance of Understanding Management
V
alue Clash
R
eading Outlines and Study Questions: Module II
Changing understandings of supervision
Environmental changes
Technology
Continuing necessity of bureaucracy
Psychology of workers and managers
Popular Management Concepts
TQM- Total Quality Management:
Peters and Waterman’s Eight Principles of Excellence
Concepts of New Management Study Questions
Reading Outlines: Module II
Managerial
Strategies
Dealing with Staff
Managing Organizational Decline study questions
Recognizing Diversity-Related Problems
Increasing Sensitivity and Valuing Differences
The Effects of Diversity on Service Delivery
Managing the New Multicultural Workplace Study Questions
Equity vs.
Complementary Contributions
Models of Supervision
Reading Outlines and Study Questions: Module III
Supervision
Worker-System Interaction
An Interactional Approach to Supervision Study Questions
Levels of Counselor Development
Levels of Supervisor Development
A Developmental Approach to Supervision Study Questions
The Personal Perspective
Systems Perspective
The
Blackwell as a Social System
Making the Shift
Making the Shift from Practice to Administration Study
Questions
Mode One: Reflection on the Content of the Therapy Session
Mode Two: Focusing on Strategies and Interventions
Mode Three: Focusing on the Therapy Process
Mode Four: Focusing on the Supervisee’s Countertransference
Mode Five: Focusing on the Supervisory Relationship
Mode Six: Focusing on Supervisor’s Own Countertransference
Linking the Model to a Developmental Perspective
A Process Model of Supervision Study Questions
Blueprint for a Model
Philosophical Foundation
Descriptive Dimensions
Stage of Development
Contextual Factors
The Blended Model in Historical Perspective
Building a Model of Clinical Supervision Study Questions
Dual Relationships
Professional Credibility
Supervisee Ethics
Legal Liability for Supervisors
Ethical and Legal Concerns Study Questions
Group Supervision
Supervision Style
Team Supervision
Traps or Games of Some Peer Groups
How to Form a Peer-Supervision Group
Organizing a Peer-Supervision Meeting
Group, Team, and Peer-Group Supervision Study Questions
A Proposed Structure For the Provision of Group
Supervision
Hazards of the Student-Supervisor Relationship in Clinical Training
Student Inexperience with the Supervisory Experience
Evaluation of the Supervisory Relationship
Implications for the Profession
Violations of the Supervisory Relationship Study Questions
Questions From the Chapter
Questions From
Module IV: Supervisory Skills/Learning Styles
Supervisory Skills
Learning Styles
Reading Outlines and Study Questions - Module IV
The New Supervisor
Affirmative Action in Promotion and Hiring
Supervisory Beginnings With New Workers
Preparatory and Beginning Skills in Supervision Study Questions
Beginning Skills
Development
Educational Function of Supervision Study Questions
Dynamics of Supervisory Work With Staff Groups
Mutual Aid Processes
Beginning Phase in Groups: The Contracting Process
Supervisor’s Role
Developing a group culture
Individual in the group
Conflict in the group
Authority Theme: Supervisor Relationships
Ending Phase-in Groups
Supervision of Staff Groups Study Questions
Using Direct Practice Skills in Administration Study Questions
Questions From the Chapter
Questions
From
Module V: The Supervisory Relationship
Parallel Process
Professional Boundaries
Three Elements of the Supervisory Relationship
Reading Outlines and Study Questions – Module V
Supervision as an Intermediate Area
The Therapy-Supervision Dialectic Study Questions
Interpersonal Structure
Phases of the Relationship
The Supervisory Contract
The Relationship of Supervision Study Questions
An Interactional Model for Empowering Women Study
Questions
Determining the Needs of Staff
Methods for Determining Needs of Staff
Trainee’s Learning Experience and Role
Expectations
Key Issues in Clinical Supervision Study Questions
The Current Environment
When Problems Seem Overwhelming Study Questions
The Worker’s Ending Experience
Ending a Negative Relationship
The Supervisor’s Ending Experience
Supervisory Endings and Transitions Study Questions
Assignments: Module V
Questions From the Chapter
Questions From
Module VI: Tools and Techniques
Powell’s Twelve Core Functions of Supervisors
Educational and Professional Assessment
Supervisory Contracting
Time Management
Supervisory Liability
Reading Outlines and Study Questions – Module VI
Educational Assessment
Case Material
Level of Knowing and
Technique
Continuity
Treatment Patterns
Mechanics of Technique
Overcoming Difficulty
Technical Difficulty
Questioning Technique
Contracting as a
Technique
Latent Supervision
Supervisor Resistance
Guidelines
Techniques in
Supervision Study Questions
Evaluation of Practice
Study Questions
The Context of
Supervision
Methods of Observation
Special Supervisory
Environments
Case Presentations
Three Additional
Teaching Techniques in Supervision
Main Themes or Content
Areas of Supervision
Basic Supervisory
Techniques Study Questions
Five Myths of Time Management: (Supervisors should
recognize and reject these myths.)
Time Management Techniques
Managing Time in the Organizational Setting Study
Questions
Liability Issues in Social Work Supervision Study
Questions
The Individual Case Conference Methods and
Techniques Study Questions
Supervisors Can Burn Out Too Study Questions
Questions From the Chapter
Questions From
Dealing With Difficulties in Supervision
Must and Can Interventions
Must Interventions
Can Interventions
Game Playing in Supervision
Mirroring, Parallel Process and
Transference/Countertransference
Mirroring/Parallel Process
Transference and Countertransference
Strategies for Dealing Constructively with Unhealthy
Processes In Supervision
Guidelines in Relation to the Supervision/Therapy
Dialectic
"The material was excellent! Also, I really liked and appreciate that the material is in book form. This allows for easy referral in the future." - S.E.H., LCSW, MN